Shipping Policy

At Cocos Online, we are committed to delivering your orders safely, conveniently, and on time.

Delivery Time

We usually deliver orders within 3–4 working days after the order has been confirmed.

Delivery times may occasionally vary due to factors such as weekends, public holidays, weather conditions, or unforeseen circumstances.

Order Processing

Once your order is placed, our team will process and prepare it for dispatch. You may be contacted by our team to confirm your order or delivery details if required.

Delivery Address

Please make sure that your shipping address, phone number, and other delivery details are accurate when placing your order. Incorrect or incomplete information may cause delays in delivery.

Delivery Updates

Our delivery team or courier service may contact you on the provided phone number when your order is out for delivery.

Delays

While we always try our best to deliver within the estimated time, some delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Questions About Your Order?

If you have any questions regarding your order or delivery, please contact our customer support team. We will be happy to assist you.
Contact Us
For any privacy-related concerns, contact us at:
cocosupermarket@gmail.com
Phone: 03002659292

Thank you for shopping with Cocos Online!